Recently I was at one of the outlets of Future shop to buy a laptop. While I was there, i went through the products on display. There was a product expert called Nicole Dewar . She was an exceptional salesperson in that she was not concerned about just selling a product “anyhow” rather she was much more concerned about selling products and value. The value is the intangible aspect of a transaction process. A customer may buy or not based on that alone. And selling a product in today’s market require sales intelligence that can carefully combine both together during the course of a transaction. Nicole listened attentively to what customer had to say. She focused 100 percent on a customer per time. She gives a sense of respect and utmost importance to what the customer has got to say? She try to understand why s/he wants to buy and why s/he want want to buy? By giving utmost attention to customers, she was charming them, bonding them and giving them more reason to consider buying right away . That was the way i felt. I felt like buying all the product she was having in her section in that mall.
What most salespersons don’t learn to figure out fast, while mastering their product knowledge is people’s skill. Ability to bond with people first before scheming to get money out of them. What they fail to master as well was their concern for what will make the customer come back again and again to buy from their company. This is actually beyond cramming the vision and mission statement. It is the ability to enter into customers world, to peek through their mind, to understand the psychology surounding the customers intention of buying. This require spending qualitative time with the customer/clients to see what exactly the customers’ needs are? Converse to these, most of the sales people we see around daily are more concerned about getting rid of their products, dumping it on you. They are “pushy” and more eager to sell you “stuffs”. Little wonder that many products are later returned days after their purchase. To minimize such occurence the sales process must not be shortcircuited. Every transaction should be executed with value.once these are no longer missing in the course of a transaction, sales will rise greatly.
Analyzing Trends
February 4, 2009
Have you ever seen a tattoo on someone? Or do you have any tattoo on your body as you are reading this? Have you ever asked yourself, what is so trendy about a tattoo? What is so special about making some kind of body marks, drawings and/ or paintings? This writing is about some new trend called tattoo making and ringing body parts. A justified case study on tattoo, nose rings and lips rings may not be easily made in just a simple writing; however, I will try to do justice to this and still make it concise. Just before I continue, let me digress a little by saying that having had a diploma in General Agriculture plus another Bachelor degree in Agricultural Economics; I know to a large extent about branding and the essence of branding. To a large extent, It is solely for identification purpose…Among several other reasons. It is so that the farmers don’t misconstrue or mix up the breeds of flocks, so that they don’t make mistake in overdosing the same animal in the course of administering some form of treatment or the other. Also, it is for the farmer to be able to recognize the particular animal that has been mated on the farm. It is to also distinguish which animal has undergone artificial insemination from the ones that has naturally mated and so on. Right from the olden days up to now, farmers have engaged in branding their livestock so that they won’t get lost, mistakenly mixed up with another farmer’s flock, or get stolen or missing. Cattle are painted in ink. Some livestock and even dogs are hooked with rings in noses, ears, necks, et.al.
Enough on Agrology class! We are analyzing the common trends such as tattoos, nose and lips rings. Somehow it seems to me that we are really in the age of paradox. I mean, an age where what used to be contempt is now being celebrated. Slaves used to be branded with marks and rings in times of old. The slave masters do so in order to prevent their slaves from running away. Masters may design the ring in a way that will make it easy to see each slave from afar such that such slave becomes known, distinguished from the rest of the other slaves on sight. Today, what used to happen to slaves and beasts has become fashionable to man. The trend has begun where men are freely dressing up as slaves and beasts were compelled to appear in times of old. The reverse angle is that animals no longer have branded materials as the case was in times of old. There is no more slave trade yet we have the reminders of these experiences around us today. There is now such thing as Animal rights. So, men and women are now feeling the pains those animals used to feel. The rights of men to live a dignified life are now exchange for animals. Men are now taking on the experience which was once “animalistic”, animal-oriented and slavery oriented. Men and women are now branding their bodies like animals bodies used to be branded. They are now painting their bodies as animals used to be painted, ringing their bodies as slaves and dogs would have been ringed. We are stooping so low all in the name of being trendy through tattoos making and body ringing. What does it really mean to be fashionable? Is it only through tattoo fashion and body ringing that true trends can be quantified?
It’s now becoming “normal” and fashionable to have a ring in the tongue, nose, lips, and so on. There is always a difficulty identifying a man who dressed like a lady with so many rings in his ear, nose, and mouth, all in the name of trend. Those crazy trend pioneers who make people insert pins in the mouth, lips, tongues and some other parts of the body; were not dully informed about what they are doing and so can not inform other concerned people that there could be some dangers of infection or some possibilities of cancerous growth resulting from such holes that were made as a result of rings or tattoo designs. In asking why they do it in the first place. Some do these tattoos because they wanted to gain attention from other people. Attention seeking individuals could have resulted from having been a child without enough care. Such childhood programming arising from abandonment from parents which a child may be trying to reconcile, resolve as adult, could lead to tattoo and ring fashion endpoint. The worst scenario is this, that some folks don’t actually have any reason for painting themselves in tattoos. Some do it in order to blend in, out of peer pressure, and to have a sense of belonging. On the other hand, there are those who do not even know why they are doing what they are doing. I understand that there are new businesses arising from this trend. These businesses are devoted to making these tattoos for those who want to have it on their body. It’s regarded as a fashion business because some people believe that it beautifies them, and if it looks good on others, why not try it on. Hence, there is a need for someone to make it for those who want it on. There are some forms of competitions surrounding it. Somehow, whose tattoo is the best? The most pronounced tattoo? Which is the most complex tattoo? There is a group or the other on social networking websites which has emerged from tattoo fashion and trends.
As more and more people tend to celebrate how much branded they are. What do we see tattoo resulting into? Will more people begin to behave in part as animals? Will there be more slave mentalities? Or men and women would rise up to live a life of decency, moderacy, dignity and integrity? Will men live as men and dress like we want to be addressed? Think on these things.
Social networking site abuse…[Can this be a joke?]
January 3, 2009
Let me tell you a joke. There is nothing people cannot do to get money in this life. Since, the advent of social networking sites, a lot of sad, lonely and depressed people are finding solace. There is a place [website] to while away time. But is time supposed to be wasted? There are various forms of abuse of time and chance. Some abuses are in guise of pasting indecent pictures, videos, articles, links and more. The abuse is becoming more and more rampant by the day. One of these abuses is in guise of people wanting to create a group or the other for the purpose of just starting one.
Recently, some folks were planning to start a forum on a social networking site like “Facebook”. They thought of what they could call their new group. When they could not arrive at a reasonable conclusion, since it was a purposeless group they resulted to call it anything. At their wits end, they had a funny idea. It was with an ulterior motive of raising funds for personal purpose. So they created their social networking site group. It was such that were on “Facebook”. This group was named: “More money”. Their new group is for those who need some money. I couldn’t stop laughing when I heard their story. “Hurry! Join this new group on “Facebook” for those who want some more money?”
Alas! That is ridiculous! Who doesn’t want money for Christ sake?! And the funniest aspect of it was that if you are interested, all you need do is just click on join this group icon. And then you are a member and you can share the money also. But then, you must invite more people to that group. And then the money will not go round the group members any more since a lot of people are involved. In order to solve the problem; everyone who joined had to pay for membership and registration identity .And then, some money was raised again. And the Admin of the group got “richer”! They duped poor people!
Actually, this sound too exaggerated to be true. The fact is that some groups are not necessary at all on social networking sites. There are some irrelevant causes whose activities don’t transcend the internet. So why waste precious time on such? Here is the moral lesson: Don’t just join groups without participating in it. It’s a waste of time and an abuse of Social networking sites. Don’t start a fabricated fund raising group. You will soon be caught up with! And don’t give your money to causes you are not sure, which you have not thoroughly investigated
Ending Idea rut.
December 20, 2008
“Don’t ask yourself what the world needs; ask yourself what makes you come alive. And then go and do that. Because what the world needs are people who have come alive.” -Harold Whitman
It is not how big you are, it is how bigger you want to be? It is not about how great you are presently. It is how greater you can become? Could it be that; it is not just that it is too expensive to pursue and reach our dreams but that it is a matter of whether or not we are ready to die and go bankrupt for it. We are afraid because we are parochial and paranoid. We are under-achieving because we jointly suffer from a disease called idea paralysis… Which causes idea rut or innovation decay. On an island of doubt where dreams are buried, we pass through and also offer ours for penny. We didn’t take time out to ask soul-searching questions like: Where we could possibly reach through our single contribution of innovation? What growth we may possibly attain through personal creativity? Who our idea could possibly influence and rescued? Where our businesses could grow to? What we can become because of all these? Some other question is how will we know when we’ve had the best innovation or idea that the world is expecting, which the world has never known? When will it occur that we have reached there? What will the idea look like? When we are scared of being jeered at, when we are afraid of failure; how do we possibly try? How do we get to test our ideas?
The question is do you want to be an innovator or not? The other option is to be some grumpy feet dragging frustrated folks, who hanker after life guessing and cursing, waiting for what is coming next. If you want to be an innovator, who will change the course of history; it is not why but when? You want to reach those laudable and beautiful goals and aspirations and feel you have labored for something that mattered which will transcend you. So, I dare to what have you ever dreamt of? What are you scared of dreaming of? Where does your thinking stop and why have you stopped dreaming? Whatever happened to your creative mind? Do you feel that since your creativity does not yield monetary value you should stop? Where do you tend to conceive creative idea the most? What have you ever wished in your mind which has never been? Why will you want to stop even when it appears as if it is stupid wish dreams, and no one is appreciating it? Why are you discouraged of dreaming when no one is supporting you? What is the mental barrier against your cognitive and imaginative abilities?
It is not that some of us are not dreaming or that we are lazy dreamers; rather we all at one time or the other probably got overwhelmed. We count the cost and avoid the hard work involved with our dreams wherein what is required of us is more than the best we could to offer. There is fear inside and out. It is tough to maintain consistent patterns of creative thought which is required for the discovery of innovation. It’s like some imaginary lines are shut down. Lines of beautiful thought patterns that evolve into downloadable, scientific compact system of thoughts. These lines may be inkling associated with solution processes that brings positive, creative thoughts. Innovative intelligence therefore cannot come through haphazard thinking. It does not arise from worry or a thinking pattern, that merely take long walks, deep pauses, sits quietly somewhere beside lake, on sofa indoor; Imagining some fairy tales. Could it be that, it is in asking certain soul-searching questions that imagery of innovative thoughts are provoked towards the end of positive results. It always ends in desired destination without removing people from the big picture. Therefore it is not about where you really are? Because, every innovation often shows the mind and the perspective of the innovator and innovation location is in the mind and faculties of the innovator, a mind is a terrible thing to waste. The end of every innovation edge will therefore partly reflect the mind, its beliefs and core values. It will reaffirm the whole creation from coast to coast as connected and beneficiaries. The actual test of innovation intelligence may not be in eloquence of innovator or in certifications, not in all the years wasted in laboratories discovering nothing, not in many long pauses or breathe taken, rather in it may be in this: the mind-color, the motive, the vision, the strength of idea, the beneficiaries, the nature and features of innovation and more. This is how it connects us. This is all what it meant.
Innovative marketing
December 20, 2008
Shopping could be time consuming, I was at the mall once, where an attendant at a fabric store, smiled at me as I entered. I frowned in return. She sobered out of disappointment. She had expected me to smile back. She was being “herself”, a sales person. I was being myself, a typical cranky customer. May be she has invited some customers and retained them by smiling. It was good enough charm that won some; but not enough on me. Stressed, angry due to the fact that I didn’t want to be at the mall, save for necessity. I was frustrated about the long search through various shelves, corner, color, and departments of the mall. Some items could come with specificities that demand walking stores, checking shelves, asking attendants. When I glanced back to steal a look on that sales lady who I frowned at, her glow was gone! It may be terrible of me. But the fact that she lost her glow was actually a proof of her hollowness and insufficiency. To force employees to smile by the reason of job description is not an innovative marketing. It only creates more gaps for them to overcome in marketing process. If it was not in her personality to smile, what happened unveiled it. It proved customer service skills as something that may be almost impossible to feign. Whether or not, she was appreciated, the smile was expected to be on. If it was not in core value, any charm put on to win people over will fail. Some customers know this that it can work if it is genuine. It will only last if it is intrinsic. As leopards never changes skin as in chameleon. Appearing in environmental color is untrue which reveal instability, falsity and self doubts in actual sense.
Therefore, it’s not that some of us don’t know what it entails to market or sell. What frustrate us mostly is paying that very price for innovative marketing- the expensive price of authenticity. The challenge may not be in our weak networks or failure of multilevel marketing; rather it may be in the futuristic advantages of our product or call it our product edge and our being genuine. Once we can figure that out; we already have what it entails to sell successfully. We can hang on; hang in there till we meet customers who prefer seeing the future value of product, value for money and quality in whatever they purchase. For most of us, innovative marketing is like innovation hunt. It’s a feat, some fight we don’t understand, unable to identify. It’s like a marketer aiming at target. He searches for the elusive. He chases the unstable and invisible customers. But they are just hard to pin down. It seems they don’t really need what the marketer has to offer or they don’t want to have any encounter with him. If he must market successfully, then he must be able to visualize the resourcefulness, of both now and the future of his product. That product worth may persuade customers successfully. Many times, it is uncertain that the customer will be willing to buy. Knowing ahead may bring some anxiety but it also brings the chance for rehearsing some persuading techniques. Consequently there may be a convincing result.
In order to hit on trade target at any point; whoever salespeople are selling to; they should made to see the relationship as something that transcend sales process. oftentimes these customers want to be seen as humans, as brother and a sister who should not be defrauded. So to sell to a blood tie people, is to be considerate. Since, they have fears, reservations; there are specific requirements, impending wants, and relevant needs on the line in different categories that must customer must address in their individual lives; which does not give room for time wastage or trial and error in their transactions. They don’t want to part with their money and later regret. They wanted good advice on the state of products. That is why sales must be done intelligently out of thorough preparation. From an understanding of customers’ model and profiles. In order to beat through fogs of resistance then, a marketer must bond with customers firstly by understanding, them and explaining the features of the product how they have future value and could meet relevant needs. Understanding customers, product’s outstanding qualities, marketer’s persuasive strength, authenticity and negotiation skills are quality factors required for innovative marketing.
It’s not a case of showing product price tags; flashing those discounts as “on sales”. It’s not about flexibility in how customers are allowed to pay for product through several credit cards, debit cards, or cash. The problem is, with what to pay as the medium of transaction? The exchange is unaffordable? Most customers want more than rebates; they want some extra value from every business transactions. Inadequate money restricts customers’ purchasing power. And a mere smile is not the answer. A sales person’s pleasant attitude may count but there is more to business transactions than all that. Little wonder most people give up on marketing; because they found out early that the stake is not just too high to attain innovative marketing and achieve marketing edge but it tends to soar higher.
Bridging innovation gaps.
December 19, 2008
In every generation, there are gaps that only innovation, creativity, vision and idea could bridge. Information is one vital tool for bridging gaps. This is the reason for record keeping, documentations, libraries and more. Despite the mammoth files in our offices and homes; we still have innovation gaps in our day.Activation of information is one of the essential keys to bridging those gaps. It is to literally pick up information in abstract forms, interpret it and be able to implement it. Thus the gap is bridged. The road map to develop any society is in activated knowledge. This is one of the primary works of creative change agents. They must become knowledge workers who possess productive capacity, indispensable skills, resourceful spirit and positive attitude that can birth change. An intelligent innovator must posses in his human spirit some potent force that never retreat or surrender to chance. There are innumerable potentials that will never be maximized if deliberate actions are not taken intelligently. He must be awakened to innovation groups and associations. Some other requirements may be to overcome the overwhelming challenges that may threaten vision and innovation. He must never be surmounted by the impossibilities. Then he must be able to refine the innovation, his vision, and make it so indispensable. He must be able to time it, re-brand it in all aspect of brand packaging.
When combined with direction, clarity, instruction and diligence, change is birthed. The success is evident where character combine with commitment and passion. You will definitely win. It is not too hard to say that, what drives most people today into research of all sorts is not passion but greed. The mad rush for profiteering that result from poverty can only be stopped deliberately…Individuals whose influence may seem weak and unable to affect groups, communities or society; should act now to know the difference.The way to change is embedded in action, seeing possibilities, improvement, sacrificing, serving faithfully in strength of character. All these and more are indispensable virtues to change and for change agents. It is like a whole bunch of flower in a florist’s hand, like a knitting of threading that will no longer be beautiful to behold when substituted by another piece that is different from its own species.
No society can develop where men fail to harness their potentials, under-employ their creative spirits, ignore their opportunities, and become negligent of their surroundings. This is why we must make every attempt towards change creatively and intelligently. Moreover, there is need for a proper team work, Unity of action, implementation oriented teams, commonality of terms and agreement amongst concerned resourceful groups, as well as a system that works. There is need for an order or hierarchy that will command some respect of its own. Yes! We have been discouraged by the overwhelming situations around. Most people have been discouraged by their environment, economy, enemies, individual experiences at one time or the other yet we must strive to emerge at the top. We must have all the odds broken down. All the gaps bridged for posterity.
Individual process for innovation actualization
December 19, 2008
There is an individual course work and progression towards innovation realization. We all have a responsibility in this journey. We need to ask if all around us; we are supporting innovation and innovators. If we embrace noble dreams, visions, and ideas of others irrespective of their brand names.We will be objectively do that.
Needless to add; if we must operate intelligently towards innovation actualization; we must not allow any idea to die in our hand, or in the file somewhere in our desks. Don’t forget that there is power in one man’s decision. And any innovative opportunity buried away in your drawer either consciously or unconsciously is a fight against innovation actualization. The odd may be insignificant today but it poses a very great evil at the next innovation world we are approaching very shortly.
There is an unconscious realization that innovation decay and idea rut are unrealistic. The quickest way to end the next age impending development and advancement is to oppose innovation today. The fact remains that certain innovation in the next age will come with their pedestal firmly braced upon the previous generation and works. They will look like a “new” brand from the old.
Therefore, do not permit any brilliant idea expiration in your hands. Don’t sanction evil reports and then allow good suggestions get ignored in a meeting. Don’t oppose any noble idea or any opportunity for growth just because of ego. Do not attack the reputations of others in order to become popular; do not stop people’s dreams by your own influence. This is the gradual road there- our daily routines, our smallest decisions, our policies and the personal decisions we make.
As much as you can; try to bond with people; bond with change agents, create a community, start a positive epidemics of change, encourage change agents out there. Above all, if you cannot beat them, do not join them. Don’t give up, let up or shut up! Never allow mediocrity reign, do not celebrate corruption, or worship people because of money.